FAQ Category

• My payment did not go through.
  Your payment may be declined due to reasons such as insufficient funds, international payment restrictions, or authentication errors.
  Please contact your card issuer and try again.
  
  If you continue to experience payment issues, please feel free to contact our customer service center and we will be happy to assist you.
• My card authorization was canceled after payment.
  If your order was not successfully completed after authorization, the authorized amount will be automatically canceled.